Cancellations
Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel your orders and subscriptions.
One-Time Orders: If you wish to cancel a standard one-time order for any reason before it ships, please notify us immediately by phone at 1-866-543-3388 or email us at support@life-enthusiast.com. Once an order has been processed or shipped by our warehouse, it cannot be canceled and must follow our standard return procedure.
Subscriptions
All subscriptions require a minimum of 3 billing cycles to complete before they can be cancelled or changed. This applies to all subscription periods, including 1 Month, 2 Months, and 3 Months. Because our holistic approach takes time to take effect and because our subscription products are heavily discounted, customers will not be able to cancel or change a subscription until 3 billing cycles are completed. We encourage our customers to buy one time or try a sample before subscribing.
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it after 3 billing cycles are completed.
Once your 3 billing cycles are complete, if you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Please note that returning or refusing delivery of a subscription shipment does not cancel your subscription before the 3 billing cycles are completed. Any eligible subscription returns are subject to our standard RMA and 30% to 50% restocking fee terms. See our returns policy for more details on returns and refunds.