Shipping and Payment Information

We aim to please you and meet your expectations.

Any errors that may occur will be corrected, and all products that you return in resalable condition will be credited. Opened consumable products can not be returned.
See more information on Returns and Exchanges.

Typically, all orders are shipped by the next business day.

If you have received a confirmation by email, your order has been shipped.

We accept the following major credit cards:
Visa, Master Card, American Express, Discover/Novus.

Payment by Cheque or Money Order:
Please make sure that your cheque or money order is negotiable and valid in Canada.
You may download the order form from the web site.
Place your order by phone, or download the order form and send by fax or snail-mail.
Your order will be shipped upon receipt of your cheque or money order.

See our Contact Information page for where to send your order.

United States Shipping and Payment

Shop in the United States Now

At the time of check out, you have the options to select U.S. Mail or United Parcel Service (UPS).
Packages usually arrive in 3 to 5 business days.

Prices shown are in U.S. currency. Your goods will be shipped from our U.S. warehouse.
No additional taxes will be charged.

Canadian Shipping and Payment

Shop in Canada Now

Canadian orders are shipped by Canada Post.
Packages usually arrive in 3 to 5 business days.

Prices shown are in Canadian currency. Your goods will be shipped from our Canadian warehouse
All applicable Canadian taxes will be charged.

International Shipping and Payment

Deliveries outside of North America are shipped by Air Mail and can take 10 to 30 days.
Please expect higher shipping costs, and your local taxes, duties and border brokerage fees.